ContributionsMost RecentMost LikesSolutionsRe: NV - Intermittent latency spikes and packet loss, mostly in the evening Are you in Vegas too? Re: NV - Intermittent latency spikes and packet loss, mostly in the evening I've gone ahead and done that. The power ranges on my modem are just WAY WAY out of whack and I'm getting a huge amount of signal noise. It's ridiculous. I have to teach from home and today I could not stay connected for longer than 25 minutes without my connection resetting. Re: NV - Intermittent latency spikes and packet loss, mostly in the evening Trust me I've done that. Your tech has done that including removing all splitters from my home and that the line comes directly from the onsite hub. It consistently drops out when using any peer to peer networking (specifically destiny) during periods of peak traffic. Note I am NOT file sharing, I am playing a game. I had a tech before say that if I stop file sharing I won't have these problems as you throttle connections that use P2P file shares. I am NOT file sharing, that is the network architecture the game is built on (peer-to-peer hybrid mesh). I literally have tried EVERYTHING as did your tech that came out. You suggested i buy a new modem so I bought two different brands and have the same results. Do you realize how frustrating this is? The tech said the on site hub needs replaced but won't be replaced because of the 'neighborhood i live in'. He was just back out here for one of my neighbors having the SAME problem and he told her the same thing. Re: NV - Intermittent latency spikes and packet loss, mostly in the evening Hey I just wanted to come here and post that you are not alone. This has been happening quite literally for the past probably 9 weeks in my area of Vegas (Paradise) as well and of course they never find anything wrong. It's beyond freaking frustrating at this point and the only thing they can tell me anymore is 'be patient' because 'they are upgrading the area'. That doesn't help that I maybe have service 30-40% of the time. Re: Upload throttling? Pizzazz Picasso said: They are doing the same thing to my girlfriend and I here in Las Vegas. We never have gone over our data cap but for some reason every single night at about 9:50 pm they throttle our upload and download speeds. The download speed isn't so bad but they often bring the upload speed down to 1 mbps or less. This has been ongoing since September 2017 and I have had so many service reps out here I have lost count. Seriously considering switching to Cox Business to see if this issue would end. Unfortunately Cox has a monopoly in this area and they realize it so they are abusing their customers quality of service! Pizzazz, I started experiencing the same thing started as 2017-01-21 as well. I keep messaging Cox and they keep telling me we are doing maintenance. They said every night since early January starting at 9PM each night. Really helpful for all of us on the west coast but according to them they do maintenance when 'no one is on' starting at midnight east coast time.