ContributionsMost RecentMost LikesSolutionsSenior citizen Discount I'm a Senior citizenandhave internet only.I complained about the cost increaseand wanted to drop cox. She in returned lower my a bill a little but not as much as it was. She said I could go to one of the Cox stores in my area and show them proof of age to get a Senior citizen Discount which would be another 7 dollars off . Today I went to thecox new Orleans store and they said there is no such thing as a Senior citizen Discount for internet. Was I lied to ? If not how can I getthat7 dollar senior citizens discount? SolvedRe: Speeds of 2mbs when I am paying for 18, this is frustrating. I have the same problems late evenings and weekend. I also have DSL because cox is not dependable. My dsl works great with You tube when cox isn't working like it should. Funny how 6 MB DSL is better then 15sometime MB from cox. They keep sending tech out herebut till they upgrade my area, DSL is a better Provider. Onceat&t u-versegets in my area, Imay go with them completely. Re: Scientific Atlanta 2100 cable modem Hi Tiffany, My internet is better but far from being good. I can get on linebetter then before but the up and down speeds areridiculous. I'm sure the work they are doing will correct this but cox is not worth the money. People are not getting what they are paying for they will move on when the option comes available. Till then I'll pay the price but I am not happy with the service. B~ Re: Scientific Atlanta 2100 cable modem Hi Cindy1954, I got another modem coming, I can only try things they recommend.My internetwas doing a lot better but this weekend was as badas last weekend.If the new modem doesn't do the job it will be great but if it doesn't,the ball goes back to cox. I learn years ago, internet is to important to rely on one service provider. I have cox and AT&T. At&t has proven to be more reliable then cox, the last two years butI can't get the speed from DSL that I can get from Cox. Cox can run good for a year or two then youget problems that can take fromtwo weeks to twomonths to fix. Once they get it right your are good till they start updatingto the next level. I think they charge to much andcut to many corners on there service. Cox needs to provide there own equipment and upgrade it as needed. Charter cable does just that. AT&T U-Verse is coming my ways soon with the right speeds, and I will try it. Re: Scientific Atlanta 2100 cable modem Hi Tiffany, My internet isbetter then it was but it is still a problem. The Tech was better then anyone before him because he got into my modem and adjusted the spikes which helped a lot. He said I need another modem and told me which one he thinks work the best. I got one on order and today or Monday I hope to get it. Till I get and install that new modem, my problem or better but not good enough. We will see, I just wish cox wouldgivesent some kind of a notification, I would have had the modem one less problem to guess at. Thanks for your concerns, Burton Cosse Re: Scientific Atlanta 2100 cable modem Derrick, it is 8:30 now is whencox need to check my speed. I got a tech coming out Wednesday but as usual it will not be the time to check the speed.At around 6 it starts going down by 8: 30 my 6 mb DSLout does cox. last checked I'm getting 4.93 download off cox and 6.56 offAT&T and this is off my network for at&t. I'm doing the testing from speedtest.net. I ran over my test limits on cox at 10 am in the morning. Theodd thing is myupload seem to stay 4.04 and 4.22. Which at times like now my upload is higher then my down loads. I'm going to keep cox off my network,till it is fix because coxis even pulling my DSL down. So check it out now it is connected to my laptop only. Re: Scientific Atlanta 2100 cable modem Isend the email to coxhelp@cox.com with the info and Itookcox off mynetwork, because I also have AT&T DSL. My laptop is connected direct to the cox modem, nothing else is on cox internet .I was getting speeds from 32mb to 17mb this at 10 am today this is the best time to get the bestspeeds in my area, but after6 pm.is when Iusually start gettinglow speeds , I was getting speed test from your site ,I wasusing my laptop connected directly to the cox modem and did this most oflast weekend. Scientific Atlanta 2100 cable modem I been with cox a long time, It has been a long time since I had a cable modem upgrade. I got a email years back , to bring my modem in and pick up a new one no charge, , this is why I have this one on the subject line. In the last few month my service been falling really bad. I called tech support a few times in the last couple of day. Today my speeds was as low as 1 mb and as high as 5.66mb. today a lady tech said i need an upgrade modem. She said I should get a motorola 6120. I found that odd since my rates keep going up and I may have to buy another modem every few years something don't sound right. I check the cox site and It tells me i need a Arris WBM760 Cable Modem because i have the perferred speed. I have my own router but speed test direct to my laptop.