Kenner
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Joined 4 years ago
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Email on cell phone unable to send when travelling.
Email works fine when in town (Las Vegas) when user is out of town, they can receive emails but sent emails sit in outbox until they return to the valley. IMAP settings are correct, password is correct. On Android using K-9 mail reader, all settings for outgoing are matched to what is required (again works perfectly when they are in Las Vegas). Advised user to use webmail until a fix can be found.327Views0likes11CommentsRe: Last button not not returning to search in youtube
I have done a box refresh, no help. Reset YouTube app multiple times no help. When you hit last its the same as hitting info now. Instead of jumping you out of the current video or menu and back up one level it just splits the screen in half and you have to scroll all the way down hit home and end up back as if you had just started Making the app a horror to use vs other solutions.0Views1like11CommentsRe: Not able to send email via POP with Cox Accounts
It seems that the account is being sent to spam after a telephone call with tier 2 support. They know all the emails on the account re going to the servers spam folder. This however has been unsolved and 1 ticket closed with no fix. It was sent up to the email server people. His account some how got marked as a spammer and its auto trashing his emails to other COX.NETemail address. He can send just fine to non cox domain email addresses.3Views0likes1CommentNot able to send email via POP with Cox Accounts
Working on my Father in Laws PCs, he has Cox as do I He can't send via any of of cox.net accounts on his PCS hooked into his network. We spent 6 hours on with customer support finally sent to tier 22 who said they had to send to back office. Settings are correct as posted on website. Able to send other emails to gmail accounts in Outlook. Webmail, sends emails fine. He receives emails fine. He is not at quota on any email address. He can send via K-9 via sprint network (through their email server). When we send it goes to outbox then to sent. No error message ever shows up. I had my laptop there, I was able with the same version and my email address to send via my laptop though I was not on his network I was off my hotspot. His Desktop, Laptop and my Mother In Laws pc are all 3 having the same issue. I traced the message in Windows 10 and can see it connect to the pop server and negotiate but thats all i can see. it is almost as if his 3 accounts are being stopped at the server.2.4KViews0likes5Comments