ContributionsMost RecentMost LikesSolutionsRe: Cannot configure any email client tried all options, no success. Cannot configure any email client Hello, i changed my cox email. when i started outlook it asked for password for imap and smtp servers. I added new password. But was continually for password for smtp server. So, i deleted account, and "ADDED ACOUNT" in outlook Put in all the proper credentials, still same, asks for SMTP password. tried Thunderbird and google, both allowed add, but both fail sending. thunderbird says :- Can someone help please, Cox tech support ??? Re: cannot configure my cox email with outlook thanks, how do i check for a corrupt pst file ? nothing has changed in my environment, except i changed my cox email, deleted the account in outlook, and now i am unable to re-create it. oh update, i can get Thunderbird to receive messages. But cannot send, get this message :- Re: cannot configure my cox email with outlook i found the option and enable it. i still get error for smtp server. i have outlook on my phone and i am receiving emails fine, just cannot send. Re: cannot configure my cox email with outlook ok i see the option, i enabled it still fails. with this error Re: cannot configure my cox email with outlook Thanks, how do i "Have you enabled the SMTP authentication for outgoing email with your username and password?" Re: cannot configure my cox email with outlook Yes, continually fails, asking for smtp password. I'm beyond frustrated with tech support. Hopefully i can get someone who cares and can help. Re: cannot configure my cox email with outlook i managed to get a free download of Thunderbird, tried it and get message "unable to login to server, probably wrong configuration, username or password" so is this a cox issue, certainly appears so ? Re: cannot configure my cox email with outlook Thunderbird is not free, requires at least a $20 donation Re: cannot configure my cox email with outlook What's Thunderbird ? another email client like outlook ? i have just also noticed that on my iphone my cox account for smtp.cox.net has unsent messages, when i enter the proper and correct credentials(with my new password) i get the error message "the mail server "smtp.cox.net" is not responding. verify that you have entered the correct account information