ContributionsMost RecentMost LikesSolutionsRe: ALL Email - Including those from Cox - being marked as spam and sent to Spam folder We have both as we run our business out of our home. Our residential account is separate from our business account. Sorry to have confused you. Re: ALL Email - Including those from Cox - being marked as spam and sent to Spam folder I have all my filters disabled. I don't however see in my settings where to check to make sure all my email is going to my inbox. Re: ALL Email - Including those from Cox - being marked as spam and sent to Spam folder Yes! I said earlier that I access my email through www.cox.net. Re: ALL Email - Including those from Cox - being marked as spam and sent to Spam folder Yes, I know all that. My email is through a business account. Re: ALL Email - Including those from Cox - being marked as spam and sent to Spam folder Well this isn't free. We pay/use Cox for our internet, cable, and telephone services. We started our business in 1979. The packages that were available for the business industry in our area many years ago was only through Cox. Up until this major snafu, Cox has been a wonderful service provider. Re: ALL Email - Including those from Cox - being marked as spam and sent to Spam folder I've read other complaints (from years back) having the same issues, but it doesn't seem as though their concerns were resolved. This particular email account is for my business. Changing my email address at this stage of the game (been using Cox for 20+ years) would be a huge undertaking. I have thousands of customers and suppliers that would have to be notified. ALL Email - Including those from Cox - being marked as spam and sent to Spam folder For about a month now, I'm no longer getting email in my Inbox. I'm accessing my email through the Cox website. Even emails from Cox are going directly into myspam folder. I have another cox email account, yet it's not having this issue other than the fact that I've blocked senders and I still get their emails. Anyway, I have my filter set to "no spam filtering", I do not have any "blacklisted" or "blocked addresses" for this account. I have no other filters as I was told by a Cox representative to delete all filters and old emails (to free up some space) and that should help. Well...I have yet to see any email come to my inbox. I see many others have had this issue as well. I need this fixed! When the problem first started, I did set up "allowed" senders and that did nothing. There were all still send to my spam folder.