ImJustAGuest
New Contributor
Joined 5 years ago
User Profile
User Widgets
Contributions
Re: High Ping & Packet Loss - Confirmed Cox is Throttling
Same issue here in Florida (Gainesville). High packet loss has been an on/off thing for the past few weeks at my APT. I'd go two days with a steady connection and the next few days, constant drops and connection issues. Noticed this morning while phone browsing that something seemed off. Performed a quick speed test. Still online, but I could tell packets were being dropped. Started up a ping status app and let it run for a couple hours, and see that my packet loss is steady at 27% (as high as 37%)!! Went through the usual reboots, resets, cache clearing. All of that. Same issue. I've had this issue before. A tech came out and didn't find anything wrong on his end (of course). But, he did advise me that I should upgrade both my modem and my wireless router (SB6183 & TP-Link AC1900), because they could be the issue. I was charge $79 for this 10 min visit. I upgrade both items the next day (Netgear CM1000 & Netgear Nighthawk 6900P). Contacted online tech support.....lol. Bless their hearts. They tried to up sell me on some type of advanced tech support for $10/month? I work from home, so this is a premium issue for me. Thank God this is happening on a weekend. Gaming is not even an option. No matter the server. Everything is lagging or the connection just drops and I'm forced back to the main menu. Extremely frustrating. Not even sure what to do at this point.15Views0likes1Comment