ContributionsMost RecentMost LikesSolutionsAccount Security In order for Customer's to use their HBOGO and other similar services the only access is to use the Primary User name and password. Secondary user names and passwords do not give you access. Scenario, Lets say I go out somewhere and log in to hbogo or one of my teens go out and want to use hbogo. They use the primary account holders user name and password, which also will give them access to the account, and the wifi where they are is not secure and someone gets access to my COX user name and password. Now they can log into my Cox account and go under Internet Tools and get the MAC ID of my modem and now they have access to my email. Is there a way to have a different user id for hbogo than for accessing account information? Re: HBO GO Basically, everyone uses the primary user name to use the" on the go"video streaming services ... and I don't want anyone being able to access the primary email... Is there a solution? HBO GO To use the HBO GO and the other online video services, we have to use the primary user name and password which is the same one as this email account. The problem is ...... everyone in the family has to use the primary user name and password giving them access to this web mail account also. This would be a problem if the user name and password were used somewhere outside our home.. Do you have any solutions for that? Sincerely; Teresa Shelander