ContributionsMost RecentMost LikesSolutionsRe: Modem log review There has been no changes in or outside my house but there are new houses being built within 200 yards of my house. A basement was dug about the time the problem started. Re: Frequent disconnect and inconsistent speed Additional Information. Many errors in a short time. Does this make sense to anyone. Are these problems due to my modem or is it a line problem? Index ID Level Counts First Time Last Time Text 68 74010100 6 1 2022-08-12 17:47:59.00 2022-08-12 17:47:59.00 CM-STATUS message sent. Event Type Code: 5; Chan ID: 1 2 7 8 9 10 11 12 14 16 17 18 19 20 21 22 23 24 25 26 30 31 32; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 67 67050300 5 1 2022-08-12 17:47:46.00 2022-08-12 17:47:46.00 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 66 84000500 3 7 2022-08-12 17:47:46.00 2022-08-12 17:47:46.00 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 65 74010100 6 1 2022-08-12 17:38:41.00 2022-08-12 17:38:41.00 CM-STATUS message sent. Event Type Code: 5; Chan ID: 23 24 25; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 64 74010100 6 1 2022-08-12 17:29:41.00 2022-08-12 17:29:41.00 CM-STATUS message sent. Event Type Code: 5; Chan ID: 23 24; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 63 74010100 6 1 2022-08-12 17:19:19.00 2022-08-12 17:19:19.00 43 4D 2D 53 54 41 54 55 53 20 6D 65 73 73 61 67 62 2436694062 5 1 2022-08-12 17:19:17.00 2022-08-12 17:19:17.00 Unicast DSID PSN startup error 61 82000200 3 8 2022-08-12 17:18:48.00 2022-08-12 17:18:52.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 60 2436694061 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 Dynamic Range Window violation 59 82001200 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 58 2436694061 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 Dynamic Range Window violation 57 82001200 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 56 2436694061 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 Dynamic Range Window violation 55 82001200 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 54 2436694061 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 Dynamic Range Window violation 53 82001200 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 52 2436694061 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 Dynamic Range Window violation 51 82001200 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 50 2436694061 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 Dynamic Range Window violation 49 82001200 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 48 2436694061 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 Dynamic Range Window violation 47 82001100 5 1 2022-08-12 17:18:48.00 2022-08-12 17:18:48.00 RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 46 82000200 3 3 2022-08-12 17:18:47.00 2022-08-12 17:18:47.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 45 73050400 5 1 2022-08-12 17:18:46.00 2022-08-12 17:18:46.00 REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 44 67061600 6 1 2022-08-12 17:18:40.00 2022-08-12 17:18:40.00 DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 43 68001102 3 1 2022-08-12 17:18:34.00 2022-08-12 17:18:34.00 Config File Rejected due to Invalid or Unexpected TLV 11 encoding;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 42 73040200 3 1 2022-08-12 17:18:34.00 2022-08-12 17:18:34.00 TLV-11 - Illegal Set operation failed;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 41 73040100 6 13 2022-08-12 17:18:34.00 2022-08-12 17:18:34.00 TLV-11 - unrecognized OID;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 40 68000300 5 1 1969-12-31 19:00:36.00 1969-12-31 19:00:36.00 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 39 2436694066 6 1 1969-12-31 19:00:33.00 1969-12-31 19:00:33.00 Honoring MDD; IP provisioning mode = IPv4 38 84000100 3 1 1969-12-31 19:00:22.00 1969-12-31 19:00:22.00 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; 37 2436694044 3 1 2022-08-12 17:18:31.00 2022-08-12 17:18:31.00 Resetting the cable modem due to docsDevResetNow 36 82000500 3 1 2022-08-12 16:00:49.00 2022-08-12 16:00:49.00 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 35 82000400 3 1 2022-08-12 15:26:32.00 2022-08-12 15:26:32.00 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 34 82000500 3 1 2022-08-12 15:10:14.00 2022-08-12 15:10:14.00 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 33 82000500 3 1 2022-08-12 14:10:59.00 2022-08-12 14:10:59.00 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 32 82000500 3 2 2022-08-11 16:58:09.00 2022-08-11 17:03:09.00 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 31 82000400 3 1 2022-08-11 15:29:57.00 2022-08-11 15:29:57.00 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 30 82000400 3 1 2022-08-11 15:19:38.00 2022-08-11 15:19:38.00 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 29 82000500 3 1 2022-08-11 00:05:17.00 2022-08-11 00:05:17.00 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 28 82000400 3 1 2022-08-10 16:52:14.00 2022-08-10 16:52:14.00 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 27 82000200 3 6 2022-08-07 21:12:46.00 2022-08-07 21:12:57.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 26 82000200 3 1 2022-08-07 21:12:44.00 2022-08-07 21:12:44.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 25 82000200 3 10 2022-08-07 21:12:41.00 2022-08-07 21:12:43.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 24 68001102 3 1 2022-08-07 21:12:29.00 2022-08-07 21:12:29.00 Config File Rejected due to Invalid or Unexpected TLV 11 encoding;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 23 73040200 3 1 2022-08-07 21:12:29.00 2022-08-07 21:12:29.00 TLV-11 - Illegal Set operation failed;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 22 84000100 3 1 1969-12-31 19:00:22.00 1969-12-31 19:00:22.00 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; 21 82000200 3 6 2022-08-07 16:50:54.00 2022-08-07 16:51:00.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 20 82000200 3 3 2022-08-07 16:50:53.00 2022-08-07 16:50:53.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 19 68001102 3 1 2022-08-07 16:50:41.00 2022-08-07 16:50:41.00 Config File Rejected due to Invalid or Unexpected TLV 11 encoding;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 18 73040200 3 1 2022-08-07 16:50:41.00 2022-08-07 16:50:41.00 TLV-11 - Illegal Set operation failed;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 17 84000100 3 1 1969-12-31 19:00:23.00 1969-12-31 19:00:23.00 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; 16 82000500 3 1 2022-08-07 16:42:29.00 2022-08-07 16:42:29.00 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 15 82000200 3 3 2022-08-07 16:42:21.00 2022-08-07 16:42:23.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 14 82000200 3 3 2022-08-07 16:42:20.00 2022-08-07 16:42:20.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 13 82000200 3 1 2022-08-07 16:42:19.00 2022-08-07 16:42:19.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 12 68001102 3 1 2022-08-07 16:42:06.00 2022-08-07 16:42:06.00 Config File Rejected due to Invalid or Unexpected TLV 11 encoding;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 11 73040200 3 1 2022-08-07 16:42:06.00 2022-08-07 16:42:06.00 TLV-11 - Illegal Set operation failed;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 10 84000100 3 1 1969-12-31 19:00:21.00 1969-12-31 19:00:21.00 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; 9 82000200 3 2 2022-08-04 15:21:35.00 2022-08-04 15:21:35.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 8 82000200 3 2 2022-08-04 15:21:32.00 2022-08-04 15:21:32.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 7 82000200 3 3 2022-08-04 15:21:31.00 2022-08-04 15:21:31.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 6 68001102 3 1 2022-08-04 15:21:18.00 2022-08-04 15:21:18.00 Config File Rejected due to Invalid or Unexpected TLV 11 encoding;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 5 73040200 3 1 2022-08-04 15:21:18.00 2022-08-04 15:21:18.00 TLV-11 - Illegal Set operation failed;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 4 82000200 3 1 1969-12-31 19:01:54.00 1969-12-31 19:01:54.00 No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; 3 84000100 3 1 1969-12-31 19:01:49.00 1969-12-31 19:01:49.00 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; 2 84000100 3 6 1969-12-31 19:01:39.00 1969-12-31 19:01:40.00 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; 1 84000100 3 1 1969-12-31 19:00:31.00 1969-12-31 19:00:31.00 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Modem log review Inconsistant speed. Do you see anything wrong? Downstream Channel Status Channel Index Channel ID Lock Status Channel Type Bonding Status Center Frequency Width SNR/MER Threshold Value Receive Level Modulation/Profile ID Unerrored Codewords Corrected Codewords Uncorrectable Codewords 1 29 Locked SC-QAM Downstream Bonded 951000000 Hz 6000000 Hz 27.4 dB -25.6 dBmV QAM256 47749682 6978102 6589 2 1 Locked SC-QAM Downstream Bonded 783000000 Hz 6000000 Hz 32.2 dB -19.1 dBmV QAM256 53850897 6 0 3 2 Locked SC-QAM Downstream Bonded 789000000 Hz 6000000 Hz 32.4 dB -18.7 dBmV QAM256 131849526 3614 14655 4 3 Locked SC-QAM Downstream Bonded 795000000 Hz 6000000 Hz 32.2 dB -18.9 dBmV QAM256 131885932 4532 202 5 4 Locked SC-QAM Downstream Bonded 801000000 Hz 6000000 Hz 32.1 dB -19.0 dBmV QAM256 131890257 1115 351 6 5 Locked SC-QAM Downstream Bonded 807000000 Hz 6000000 Hz 32.1 dB -19.0 dBmV QAM256 131928922 362 49 7 6 Locked SC-QAM Downstream Bonded 813000000 Hz 6000000 Hz 31.5 dB -19.9 dBmV QAM256 131949285 1116 30 8 7 Locked SC-QAM Downstream Bonded 819000000 Hz 6000000 Hz 31.6 dB -19.7 dBmV QAM256 54086909 1392 5784 9 8 Locked SC-QAM Downstream Bonded 825000000 Hz 6000000 Hz 31.0 dB -20.6 dBmV QAM256 131969207 1813 4277 10 9 Locked SC-QAM Downstream Bonded 831000000 Hz 6000000 Hz 31.2 dB -20.4 dBmV QAM256 54130753 552 1665 11 10 Locked SC-QAM Downstream Bonded 837000000 Hz 6000000 Hz 30.8 dB -20.8 dBmV QAM256 132009670 2726 4525 12 11 Locked SC-QAM Downstream Bonded 843000000 Hz 6000000 Hz 30.4 dB -21.4 dBmV QAM256 132032480 3544 11464 13 12 Locked SC-QAM Downstream Bonded 849000000 Hz 6000000 Hz 30.6 dB -21.1 dBmV QAM256 132053672 4724 14028 14 13 Locked SC-QAM Downstream Bonded 855000000 Hz 6000000 Hz 30.6 dB -21.2 dBmV QAM256 132080673 7543 4210 15 14 Locked SC-QAM Downstream Bonded 861000000 Hz 6000000 Hz 30.4 dB -21.5 dBmV QAM256 132090918 4060 14913 16 15 Locked SC-QAM Downstream Bonded 867000000 Hz 6000000 Hz 30.3 dB -21.7 dBmV QAM256 132127073 2973 732 17 16 Locked SC-QAM Downstream Bonded 873000000 Hz 6000000 Hz 29.7 dB -22.3 dBmV QAM256 132108615 17154 4449 18 17 Locked SC-QAM Downstream Bonded 879000000 Hz 6000000 Hz 28.6 dB -22.2 dBmV QAM256 51755265 2378744 16 19 18 Locked SC-QAM Downstream Bonded 885000000 Hz 6000000 Hz 29.5 dB -22.9 dBmV QAM256 132138567 23068 6633 20 19 Locked SC-QAM Downstream Bonded 891000000 Hz 6000000 Hz 29.7 dB -22.7 dBmV QAM256 132171625 12877 4114 21 20 Locked SC-QAM Downstream Bonded 897000000 Hz 6000000 Hz 29.5 dB -22.8 dBmV QAM256 132182614 19291 5479 22 21 Locked SC-QAM Downstream Bonded 903000000 Hz 6000000 Hz 29.3 dB -23.1 dBmV QAM256 56989256 20400 28497 23 22 Locked SC-QAM Downstream Bonded 909000000 Hz 6000000 Hz 29.4 dB -22.9 dBmV QAM256 54895269 18818 38975 24 23 Locked SC-QAM Downstream Bonded 915000000 Hz 6000000 Hz 28.6 dB -24.0 dBmV QAM256 102206566 281158 62254 25 24 Locked SC-QAM Downstream Bonded 921000000 Hz 6000000 Hz 28.3 dB -24.3 dBmV QAM256 102851155 546524 65049 26 25 Locked SC-QAM Downstream Bonded 927000000 Hz 6000000 Hz 27.8 dB -25.1 dBmV QAM256 76167805 2552590 41423 27 26 Locked SC-QAM Downstream Bonded 933000000 Hz 6000000 Hz 27.1 dB -25.9 dBmV QAM256 95654715 36429790 255451 28 27 Locked SC-QAM Downstream Bonded 939000000 Hz 6000000 Hz 27.3 dB -25.7 dBmV QAM256 109272917 23028138 58789 29 28 Locked SC-QAM Downstream Bonded 945000000 Hz 6000000 Hz 26.8 dB -26.4 dBmV QAM256 55364305 72750900 4264981 30 30 Locked SC-QAM Downstream Bonded 957000000 Hz 6000000 Hz 27.0 dB -26.1 dBmV QAM256 85185172 46606358 602116 31 31 Locked SC-QAM Downstream Bonded 963000000 Hz 6000000 Hz 27.3 dB -26.0 dBmV QAM256 108098919 24239514 73356 32 32 Locked SC-QAM Downstream Bonded 969000000 Hz 6000000 Hz 27.2 dB -26.0 dBmV QAM256 105555375 26800270 78690 33 159 Locked OFDM Downstream Bonded 300000000 Hz 94000000 Hz 42.2 dB -2.9 dBmV Other 114391472 90726660 17488 Frequent disconnect and inconsistent speed Over the last 2-3 weeks I have been having frequent disconnects and the download speed is inconsistent. Ican get280 Mbps on minute and the next I will get 60 Mbps. Below is my recent status log. Do you see anything wrong? Downstream Channel Status Channel Index Channel ID Lock Status Channel Type Bonding Status Center Frequency Width SNR/MER Threshold Value Receive Level Modulation/Profile ID Unerrored Codewords Corrected Codewords Uncorrectable Codewords 1 29 Locked SC-QAM Downstream Bonded 951000000 Hz 6000000 Hz 27.4 dB -25.6 dBmV QAM256 47749682 6978102 6589 2 1 Locked SC-QAM Downstream Bonded 783000000 Hz 6000000 Hz 32.2 dB -19.1 dBmV QAM256 53850897 6 0 3 2 Locked SC-QAM Downstream Bonded 789000000 Hz 6000000 Hz 32.4 dB -18.7 dBmV QAM256 131849526 3614 14655 4 3 Locked SC-QAM Downstream Bonded 795000000 Hz 6000000 Hz 32.2 dB -18.9 dBmV QAM256 131885932 4532 202 5 4 Locked SC-QAM Downstream Bonded 801000000 Hz 6000000 Hz 32.1 dB -19.0 dBmV QAM256 131890257 1115 351 6 5 Locked SC-QAM Downstream Bonded 807000000 Hz 6000000 Hz 32.1 dB -19.0 dBmV QAM256 131928922 362 49 7 6 Locked SC-QAM Downstream Bonded 813000000 Hz 6000000 Hz 31.5 dB -19.9 dBmV QAM256 131949285 1116 30 8 7 Locked SC-QAM Downstream Bonded 819000000 Hz 6000000 Hz 31.6 dB -19.7 dBmV QAM256 54086909 1392 5784 9 8 Locked SC-QAM Downstream Bonded 825000000 Hz 6000000 Hz 31.0 dB -20.6 dBmV QAM256 131969207 1813 4277 10 9 Locked SC-QAM Downstream Bonded 831000000 Hz 6000000 Hz 31.2 dB -20.4 dBmV QAM256 54130753 552 1665 11 10 Locked SC-QAM Downstream Bonded 837000000 Hz 6000000 Hz 30.8 dB -20.8 dBmV QAM256 132009670 2726 4525 12 11 Locked SC-QAM Downstream Bonded 843000000 Hz 6000000 Hz 30.4 dB -21.4 dBmV QAM256 132032480 3544 11464 13 12 Locked SC-QAM Downstream Bonded 849000000 Hz 6000000 Hz 30.6 dB -21.1 dBmV QAM256 132053672 4724 14028 14 13 Locked SC-QAM Downstream Bonded 855000000 Hz 6000000 Hz 30.6 dB -21.2 dBmV QAM256 132080673 7543 4210 15 14 Locked SC-QAM Downstream Bonded 861000000 Hz 6000000 Hz 30.4 dB -21.5 dBmV QAM256 132090918 4060 14913 16 15 Locked SC-QAM Downstream Bonded 867000000 Hz 6000000 Hz 30.3 dB -21.7 dBmV QAM256 132127073 2973 732 17 16 Locked SC-QAM Downstream Bonded 873000000 Hz 6000000 Hz 29.7 dB -22.3 dBmV QAM256 132108615 17154 4449 18 17 Locked SC-QAM Downstream Bonded 879000000 Hz 6000000 Hz 28.6 dB -22.2 dBmV QAM256 51755265 2378744 16 19 18 Locked SC-QAM Downstream Bonded 885000000 Hz 6000000 Hz 29.5 dB -22.9 dBmV QAM256 132138567 23068 6633 20 19 Locked SC-QAM Downstream Bonded 891000000 Hz 6000000 Hz 29.7 dB -22.7 dBmV QAM256 132171625 12877 4114 21 20 Locked SC-QAM Downstream Bonded 897000000 Hz 6000000 Hz 29.5 dB -22.8 dBmV QAM256 132182614 19291 5479 22 21 Locked SC-QAM Downstream Bonded 903000000 Hz 6000000 Hz 29.3 dB -23.1 dBmV QAM256 56989256 20400 28497 23 22 Locked SC-QAM Downstream Bonded 909000000 Hz 6000000 Hz 29.4 dB -22.9 dBmV QAM256 54895269 18818 38975 24 23 Locked SC-QAM Downstream Bonded 915000000 Hz 6000000 Hz 28.6 dB -24.0 dBmV QAM256 102206566 281158 62254 25 24 Locked SC-QAM Downstream Bonded 921000000 Hz 6000000 Hz 28.3 dB -24.3 dBmV QAM256 102851155 546524 65049 26 25 Locked SC-QAM Downstream Bonded 927000000 Hz 6000000 Hz 27.8 dB -25.1 dBmV QAM256 76167805 2552590 41423 27 26 Locked SC-QAM Downstream Bonded 933000000 Hz 6000000 Hz 27.1 dB -25.9 dBmV QAM256 95654715 36429790 255451 28 27 Locked SC-QAM Downstream Bonded 939000000 Hz 6000000 Hz 27.3 dB -25.7 dBmV QAM256 109272917 23028138 58789 29 28 Locked SC-QAM Downstream Bonded 945000000 Hz 6000000 Hz 26.8 dB -26.4 dBmV QAM256 55364305 72750900 4264981 30 30 Locked SC-QAM Downstream Bonded 957000000 Hz 6000000 Hz 27.0 dB -26.1 dBmV QAM256 85185172 46606358 602116 31 31 Locked SC-QAM Downstream Bonded 963000000 Hz 6000000 Hz 27.3 dB -26.0 dBmV QAM256 108098919 24239514 73356 32 32 Locked SC-QAM Downstream Bonded 969000000 Hz 6000000 Hz 27.2 dB -26.0 dBmV QAM256 105555375 26800270 78690 33 159 Locked OFDM Downstream Bonded 300000000 Hz 94000000 Hz 42.2 dB -2.9 dBmV Other 114391472 90726660 17488 For the past month I have been receiving multiple copies of the same email. How do I stop this? For the past month I have been receiving multiple copies of the same email. How do I stop this?