ContributionsMost RecentMost LikesSolutionsRe: Why do I not get my bill lowered when equip turned in. Should pay 3 weeks less not same and wait for next statement. Chat people no help. Also, it took a second call to cancel when not done a week ago! Why do I not get my bill lowered when equip turned in. Should pay 3 weeks less not same and wait for next statement. Chat people no help. See subject.