fengl16
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Re: Intermittent Connection Issues
I'm happy to report that removing the splitter has basically solved the connection issue. However I haven't tried removing the amp from the line as the weather lately has been too hot to even attempt to go into the attic (but I'll keep that in mind if I ever do run into more issues)9Views0likes2CommentsRe: Intermittent Connection Issues
Thanks for the help so far. I took your advice and went back up to rewired the whole thing so it goes like this outside wire > amp > modem and this the resulting downstream data I get now: Downstream Channel Bonding Value Index Lock Status Frequency SNR Power Level Modulation 21 Locked 801MHz 39.8dB 9.6 dBmV 256 QAM 5 Locked 705 MHz 40.7 dB 11.8 dBmV 256 QAM 17 Locked 777MHz 40.6dB 11.2dBmV 256 QAM 18 Locked 783MHz 40.0dB 10.4dBmV 256 QAM 19 Locked 789MHz 40.2dB 10.7 dBmV 256 QAM 20 Locked 795MHz 39.7dB 9.6dBmV 256 QAM 22 Locked 807MHz 39.2dB 8.7dBmV 256 QAM 23 Locked 813MHz 39.0dB 8.6dBmV 256 QAM 24 Locked 819MHz 38.6dB 8.4dBmV 256 QAM 25 Locked 825MHz 38.3dB 8.0dBmV 256 QAM 26 Locked 831MHz 38.8dB 8.5dBmV 256 QAM 27 Locked 837MHz 38.6dB 8.1dBmV 256 QAM 28 Locked 843MHz 39.0dB 8.8dBmV 256 QAM 29 Locked 849MHz 39.0dB 8.4dBmV 256 QAM 30 Locked 855MHz 39.0dB 8.2dBmV 256 QAM 31 Locked 861MHz 38.7dB 7.6dBmV 256 QAM 32 Locked 867MHz 38.3dB 6.7dBmV 256 QAM 33 Locked 357MHz 39.8dB 10.7dBmV 256 QAM 34 Locked 363MHz 39.9dB 10.7dBmV 256 QAM 35 Locked 369MHz 40.0dB 10.8dBmV 256 QAM 36 Locked 375MHz 40.0dB 10.9dBmV 256 QAM 37 Locked 381MHz 40.2dB 11.3dBmV 256 QAM 38 Locked 387MHz 40.1dB 11.3dBmV 256 QAM 39 Locked 393MHz 40.3dB 11.6dBmV 256 QAM 40 Locked 399MHz 40.3dB 11.5dBmV 256 QAM 41 Locked 405 MHz 40.4dB 11.6dBmV 256 QAM 42 Locked 411MHz 40.0dB 11.1dBmV 256 QAM 43 Locked 417MHz 40.2dB 11.1dBmV 256 QAM 44 Locked 423MHz 40.0dB 10.9dBmV 256 QAM 45 Locked 429MHz 40.0dB 10.9dBmV 256 QAM 46 Locked 435MHz 39.9dB 11.0dBmV 256 QAM 32 Locked 441MHz 39.9dB 10.8dBmV 256 QAM 159 Locked 300000000 42.8dB 15.4dBmV OFDM0Views0likes1CommentIntermittent Connection Issues
For the past month, I've been observing minor connection issues while online (either in a call / gaming). While they are minor, they are enough to interrupt I am doing. I've tried power cycling the modem and had Cox support push a firmware update to the modem as an attempt to resolve this issue, but so far they don't seem to work. Does anyone have any ideas what the issue maybe? Below are the downstream and upstream values I copied during one of the connection drop. Downstream Channel Bonding Value Index Lock Status Frequency SNR Power Level Modulation 1 Locked 681 MHz 38.0 dB -11.2 dBmV 256 QAM 2 Locked 687 MHz 38.2 dB -11.0 dBmV 256 QAM 3 Locked 693MHz 38.5dB -10.7dBmV 256 QAM 4 Locked 699MHz 38.4dB -10.7dBmV 256 QAM 5 Locked 705 MHz 38.6 dB -10.4 dBmV 256 QAM 6 Locked 711MHz 38.5dB -10.5dBmV 256 QAM 7 Locked 717MHz 38.3dB -10.7dBmV 256 QAM 8 Locked 723MHz 38.3dB -10.7dBmV 256 QAM 9 Locked 729MHz 37.7dB -11.4dBmV 256 QAM 10 Locked 735MHz 37.7dB -11.4dBmV 256 QAM 11 Locked 741MHz 37.4dB -11.8dBmV 256 QAM 12 Locked 747MHz 37.2dB -11.6dBmV 256 QAM 13 Locked 753MHz 37.3dB -11.7dBmV 256 QAM 14 Locked 759MHz 37.7dB -11.3dBmV 256 QAM 15 Locked 765MHz 37.9dB -11.4dBmV 256 QAM 16 Locked 771MHz 38.2dB -11.2dBmV 256 QAM 17 Locked 777MHz 38.0dB -11.5dBmV 256 QAM 18 Locked 783MHz 37.8dB -11.8dBmV 256 QAM 19 Locked 789MHz 37.5dB -12.1dBmV 256 QAM 20 Locked 795MHz 37.2dB -12.6dBmV 256 QAM 21 Locked 801MHz 36.8dB -13.1dBmV 256 QAM 22 Locked 807MHz 36.4dB -13.6dBmV 256 QAM 23 Locked 813MHz 36.0dB -13.8dBmV 256 QAM 24 Locked 819MHz 35.5dB -14.2dBmV 256 QAM 25 Locked 825MHz 35.6dB -14.0dBmV 256 QAM 26 Locked 831MHz 35.5dB -13.9dBmV 256 QAM 27 Locked 837MHz 35.5dB -13.9dBmV 256 QAM 28 Locked 843MHz 35.8dB -13.5dBmV 256 QAM 29 Locked 849MHz 35.8dB -13.4dBmV 256 QAM 30 Locked 855MHz 35.6dB -14.0dBmV 256 QAM 31 Locked 861MHz 35.2dB -14.2dBmV 256 QAM 32 Locked 867MHz 34.6dB -15.0dBmV 256 QAM 159 Locked 300000000 41.6dB -6.9dBmV OFDM Upstream Channel Bonding Value Index Lock Status Frequency Symbol Rate Power Level Modulation Channel Type 1 Locked 36 MHz 5120 49.8 dBmV QAM ATDMA 2 Locked 30MHz 5120 48.8dBmV QAM ATDMA 3 Locked 24MHz 5120 47.8dBmV QAM ATDMA 4 Locked 17MHz 5120 47.3dBmV QAM ATDMA Some additional information on the modem itself: - HW version: 2.0 - Vendor: Technicolor - BOOT Version: S1TC-3.63.20.104 - Core Version: 1.0 - Model: CGM4331COM - Product Type: XB72.2KViews0likes9Comments