En_g_neer
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Joined 5 years ago
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Re: NV - Intermittent latency spikes and packet loss, mostly in the evening
500 pings to Google and 4% packet loss. Had a tech come replace the modem, check neighborhood taps, supposedly still no issues even though I was still experiencing significant jumps in latency. Modem values all healthy, blablabla. These issues started about a month ago. Games are almost unplayable too. Constant packet loss. All Cox reps are claiming the network is fine it seems... Are we just getting messed with or what? I don't understand why they can't just admit there are slowdowns. Getting close to filing an FCC complaint since all I get is my time wasted from "reset your modem before we do anything else" after spending a half hour + per call waiting. https://imgur.com/ZrCtOr65Views3likes4Comments