dww2000
New Contributor
Joined 5 years ago
User Profile
User Widgets
Contributions
Re: Service Oversold in Irvine, CA. CMTS response time fluctuates wildly
Thank you mkautzm for bringing this up. I live in Rancho Santa Margarita and have the same issue. It seems to correspond to the time when all the kids get home in the afternoon until later in the evening. Every time I call I get the same get the response "reset your modem". I had a cox person come out only to be told that my equipment was old and outdated (Arris TG2472) and that it was not supported anymore. There was no specific remedy offered. So I too have been paying for Panoramic service but not getting it.4Views0likes1Comment