DrJohn
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Joined 6 years ago
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I'm Stoked I Finally Have an Option to COX Monopoly Pricing
Long time Cox customer here and I'm frankly tired of the gouge. FIOS is being installed in my neighborhood and just checked the prices -- 30% cheaper than what I'm paying the monopoly for basically the same number of channels, internet speed.957Views0likes2CommentsAdd'l Impetus For Cutting Cox's Cord
In spite of the Cable Act of 1992, other FCC, state/local regulations, many of us are still at the mercy of Cox and its monopoly like tactics. Case in point is Cox's so-called "approved" list of cable, phones enclosed herein:https://www.cox.com/residential/support/cox-certified-cable-modems.html While many might think they actually have an option to purchase one of the above, reality is Cox has you boxed in and I'll use my personal case as an example. I'm currently renting the Arris TG1682 from Cox for approx $20/month -- quite a rip off on Cox's part as they buy these in bulk for approx $55/each so in a little over two months Cox has their money back and gouges customers for months thereafter on rental fees. The 1682 has 24 downstream channels, 8 upstream channels, incorporates (eMTA) phone telephony (voice over IP) and has a highly marginal WIFI built in capacity (their "Panoromic" WIFI) that, at best, underwhelms and is close to worst of breed. I'd like to return this BOAT ANCHOR to Cox and purchase my own Arris / Touchstone TM3402 (32x8, DOCSIS 3.1) that uses CommScope's comm/voice stack (I believe much of this software is open source), has a superior processor, VoIP RJ11 jacks (for my existing Cox Voice Service), and (4) Ethernet RJ45 connectors, BUT Cox has the manufacturer in an exclusive / lock in and you can't find the TM3402 or equivalents anywhere -- in violation of so-called consumer protection regs/laws that provide us (in theory) the option to use our own equipment to avoid Cox's continued GOUGE on equipment rentals. I'm close to Cutting Cox's Cord, dumping Cox Voice and moving to a better WIFI router (many already outperform "Panoromic") --- there are plenty of streaming services that flat out beat Cox's Monopoly pricing. Cox's software is slow and poorly designed - their streaming option on Windows is a total mess (kludgy, unstable), their remote/networking/app/menu software is slow and generally speaking (I'm a software designer) I'd give their overall software design/implementation across the board a rock sold D+ score -- very frustrating for many of us as we're paying for filet mignon and getting "served" Cox low grade hamburger with loads of "Hamburger Helper". Cox needs to change their slogan - brand to : YOU CAN FIND BETTER, BUT YOU WON'T PAY MORE2.6KViews0likes1CommentIs Cox still doing business with black listed Chinese company Huawei
The May 15th 2019 Exec Order blacklists Huawei for, among other things, continuous espionage against the US and its companies yet it is my understanding Cox Communications planned on using Huawei for its mobile network and cable and is still using their equipment in its infrastructure. Frankly Un-American if true.1.2KViews0likes0CommentsRe: Nomorobo now available in only a few select Cox markets
Not available in Virginia so we still get 10's of irritating robo calls daily. I'm poised to just drop Cox's Digital Phone Service given that the "service" has become quite a nuisance-- frankly, the company isn't all that tech savvy either, rather backward on the tech front to be blunt.1View1like16CommentsPanoramic WIFI -- Big Miss, Major Let Down
So they just installed the new Panoramic WIFI box and signal strength is HALF my old Linksys WRT1900ACS router on 2.4GH. Half !!! Signal strength at 5GHz is 55% of the Linksys router. Bottom Line: horrible technology, not worth it and I'll be returning that boat anchor to the Cox Store this weekend.2KViews0likes0Comments