ContributionsMost RecentMost LikesSolutionsRe: If you have a SB6183 running slower with just 4 channels (seen at http://192.168.100.1) you can get full speed and 8 channels back In their defense, the self install worked for me. It didn't list the modem, but it did pop up with the serial and upon selection brought up the proper modem. In my research, I referenced your site not knowing that your problem had already been corrected. I still wish I was getting more than 8 channels, but I'm sure that will change sooner or later. :) Re: Only 4 downstream channels with sb6183. I have sent the email. Thank you! Do you know how many downstream channels are available in the Oklahoma City area? Can I expect to get the full 16? (I read online that somebody was getting 16 with a modem/router gateway, but I'm taking that with a grain of salt.) Only 4 downstream channels with sb6183. Upgraded from the 6141 today to the 6183 and am only getting 4 downstream channels and slower speeds than before. I chatted with a support rep online and talked to two reps on the phone that weren't able to help but I see that some of the mods here have been able to fix the issue. Before you ask, you can reset my modem at any time. ;) Thanks in advance for the help. Solved