Debbie_Thew
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Re: Remote Hangs Up
That's where I go to pair it ... I push the setup button and hold until it turns green, then push contour and then type in the 3 number code that appears. Then when I push "OK," nothing happens. It's like it's frozen. If I push "exit" it will ask me if I want to skip pairing or continue pairing. If I push "continue pairing" it takes me back to the screen with the code I already typed in and then it won't let me push "OK."0Views0likes0CommentsRemote Hangs Up
I have successfully paired my Cox remote to my Sony (non-smart) TV - everything works including, changes, volume, guide, input, etc.; however, when I try to use the voice control, it comes up with a screen that says I have to pair the remote. Okay - easy enough. I get to the screen where it tells me to enter the code and I do but then it freezes. I push the "OK" button but nothing happens. I press "exit" and a screen comes up that asks me if I want to skip pairing, which is the only thing I can do .. so the voice control still does not work. I've tried unpairing the remote and then repairing ... nothing seems to change. I have 2 other boxes in the house - when I am trying to pair the one I'm working on, sometimes the code pops up on the other TV as well. I did unpair the remote from that other tv, but then it happens again. Any suggestions?2.1KViews0likes11Comments