ContributionsMost RecentMost LikesSolutionsRe: Horrible Packet Loss 0 splitters and signal amps. It's a straight line from the tap. Getting tons of T3 timeouts and several T4 errors. Horrible Packet Loss I don't even know where to begin..... So I've been having internet issues ever since I changed addresses in Las Vegas. I've had several techs come out, there has supposedly been a node split in my area, I've replaced all of my equipment, and had my home certified by a Cox technician via an FCC complaint. My internet keeps getting worse and worse. Packet loss now averages 30%... Re: Massive gaming ping fluctuation - I’ve tested everything I've had someone investigate my account, but no resolution has been done. No compensation for bad internet and no fix for poor quality internet. I have been fighting this issue every single day since I have been a Cox customer at my new address. Today I filed an FCC complaint because the issue is getting much worse, and no one from Cox is doing anything about it. Re: Massive gaming ping fluctuation - I’ve tested everything I've had someone investigate my account, but no resolution has been done. No compensation for bad internet and no fix for poor quality internet. I have been fighting this issue every single day since I have been a Cox customer at my new address. Today I filed an FCC complaint because the issue is getting much worse, and no one from Cox is doing anything about it. Re: Massive gaming ping fluctuation - I’ve tested everything I have the same issues as well. I would just file a complaint with the FCC at this point. It looks like COX's strategy is to close their eyes and open them when the pandemic winds down. I would also try supporting any efforts for municipal fiber. At this point in my life, I am seriously considering running for office just to resolve this. Re: Horrible Upload and inconsistent internet I would downgrade your internet immediately. You are just wasting money at this point. I have similar issues with COX in LV. Mine is related to oversaturated nodes in my area. They seem to be intent on just sending techs out to buy time. I guess it's cheaper for them to do that than actually fix the problem. I have been told that there will be a "major upgrade" in February in my area, but no local techs can confirm this information. Frequent Packet Loss with no support I've been having issues with Cox ever since moving across town. My packet loss and the variation of my ping is unreal. I've had a tech come out to look and we've ruled out the connections within the home are the issue. I purchased a brand new modem so that Cox would get off my case about it being my modem, and I am still experiencing the same problems. I have several tracerouts and log files of continuous pings to show the packet loss and latency variations. I see some as soon as the second and third hop. This issue is beginning to consume most of my day, and it's really frustrating. My speculation is that it's a oversaturated node issue, just hoping to get some answers and a resolution. If that doesn't work, I'm off to file an informal complaint, then formal, and so on until it's resolved.