ContributionsMost RecentMost LikesSolutionsRe: Multiple outages in the past week - Hampton Roads, VA This was resolved for about a day and then it started happening again. I'm also in Newport News; is this issue getting a permanent fix any time soon? Multiple outages in the past week - Hampton Roads, VA I've been getting outages at least once and even twice a day in some cases. Usually when I check for outages on Cox's site using my phone, they've already got a notice up, but they're taking hours to resolve each time. This latest outage is apparently because of "increased internet usage" and their estimated time to fix it is 3:30 AM...four days from now. Are any infrastructure changes coming to resolve this? I need my internet connection for work and this is getting ridiculous. I've almost burned out my data allotment by tethering my phone for the past few days for hours at a time. Re: Another packet loss and ping spike issue scoomas Did you ever get a solid answer on this? I haven't had connection issues for the past few days and I'm curious if it turned out to be node congestion like you had guessed. Re: Another packet loss and ping spike issue Hi jonathanj, I played again Saturday night and while I did still have some connection problems, it was much better than the night before. I am hard wired to my router, which is connected to my modem. If I run into issues again I will try plugging my PC directly into the modem to see if that's an issue. My modem is an Arris Surfboard SB6183. Re: Another packet loss and ping spike issue Hi jonathanj, This is the main game I have been playing lately, but I noticed issues with Heroes of the Storm as well, another MOBA that my friends and I are playing. I will try again tonight and see if I have similar problems. Things were fine this morning, my problem is always present in the evening. Re: Another packet loss and ping spike issue I live in Newport News, VA and I'm having similar issues into the evening. I used to be able to play Rocket League at all hours of the day with zero problems, but for the past couple of weeks it's unplayable in the evening.