ContributionsMost RecentMost LikesSolutionsContour App - no sound on Channels 1013 (KCOPDT) & 1012 (KDOCDT) AND Spanish on Channel KTLA5...WHY? For WEEKS now, two channels on my app have had NO sound and one channel is in Spanish? I've called, I've worked with the online Tech Support through text and no one at Cox can figure it out With Disney streaming services launching soon and with our Roku, Netflix and Amazon Prime Video, I'm ready to fire Cox after 20 years. Anyone else having this issue? Re: Contour app Same out here in CA with channels 13 and 12. We pay for this service so please pay attention and fix it! It's been weeks now! Re: No sound using contour app. SAME! For WEEKS now! And thinking I might just have to start a FB group or an Insta account to get their attention to the service we SHOULD be receiveing. Can you imagine if we, as customers, had the same lack of attention to a situation??? You know, like that we didn't sign the check that paid them or we let our account go without attention for WEEKS like they have? Yeah...disconnection! That's what would happen