ckowblick
New Contributor
Joined 5 years ago
User Profile
User Widgets
Contributions
Cannot connect to Cox Account using Outlook 2016
This is an intermittent issue where I cannot connect to my cox account using the Outlook 2016 client running on my Windows 10 latptop. The error message is "Outlook cannot synchronize subscribed folders for xxx@cox.net. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)". This is what I have tried: - taken this account out of the auto send-receive action and performed it manually - changed my Cox account password on the cox site and reset the Cox Account in my Outlook - allowed Outlook to 'Repair' the cox account automatically, plus I also did it manually as defined above - full reboot of the laptop I can get my email on my iPhone so there does not seem to be any issues with my Cox account or email address. This happens intermittently and usually lasts a few days after which is resolves itself. This is most annoying plus I would like to understand the root cause. Any help would be greatly appreciated.874Views0likes3Comments