ContributionsMost RecentMost LikesSolutionsRe: DRM on all non-local channels - Omaha If you are using a PC-based CableCARD-enabled device from companies such as SiliconDust (e.g., HDHomeRun Prime), ATI (e.g. ATI – TV Wonder) or Ceton (e.g. infiniTV) you must use equipment and softwarethat is DRM-compliant to view DRM-protected channels. If you wish to record DRM-protected channels, these devices require that Windows Media Center (WMC) must be used to support copy protection. Some of these devices may require WMC to even view copy-protected channels. Unfortunately, Microsoft announced in 2015 that WMC would no longer be supported beginning with Windows 10. Please contact your device manufacturer if you have additional questions about compatible equipment or software configurations. If you are using a TiVo and are unable to view or make recordings please contact TiVo. Re: DRM set on ALL non-local Hampton Roads channels Due to evolving use of the Internet to view and transmit video programming, Cox must make network upgrades to ensure its programming remains secure. If you are finding that you are unable to view or record select channels please be advised of the following: If you are using a PC-based CableCARD-enabled device from companies such as SiliconDust (e.g., HDHomeRun Prime), ATI (e.g. ATI – TV Wonder) or Ceton (e.g. infiniTV) you must use equipment and softwarethat is DRM-compliant to view DRM-protected channels. If you wish to record DRM-protected channels, these devices require that Windows Media Center (WMC) must be used to support copy protection. Some of these devices may require WMC to even view copy-protected channels. Unfortunately, Microsoft announced in 2015 that WMC would no longer be supported beginning with Windows 10. Please contact your device manufacturer if you have additional questions about compatible equipment or software configurations. If you are using a TiVo and are unable to view or make recordings please contact TiVo. After you have contacted the device manufacturer, if you are still having problems please let us know. Re: Cox Hampton Roads channels are flagged as DRM Due to evolving use of the Internet to view and transmit video programming, Cox must make network upgrades to ensure its programming remains secure. If you are finding that you are unable to view or record select channels please be advised of the following: If you are using a PC-based CableCARD-enabled device from companies such as SiliconDust (e.g., HDHomeRun Prime), ATI (e.g. ATI – TV Wonder) or Ceton (e.g. infiniTV) you must use equipment and softwarethat is DRM-compliant to view DRM-protected channels. If you wish to record DRM-protected channels, these devices require that Windows Media Center (WMC) must be used to support copy protection. Some of these devices may require WMC to even view copy-protected channels. Unfortunately, Microsoft announced in 2015 that WMC would no longer be supported beginning with Windows 10. Please contact your device manufacturer if you have additional questions about compatible equipment or software configurations. If you are using a TiVo and are unable to view or make recordings please contact TiVo. After you have contacted the device manufacturer, if you are still having problems please let us know. ChristopherC Re: Wichita KS CableCard now has DRM Due to evolving use of the Internet to view and transmit video programming, Cox must make network upgrades to ensure its programming remains secure. If you are finding that you are unable to view or record select channels please be advised of the following: If you are using a PC-based CableCARD-enabled device from companies such as SiliconDust (e.g., HDHomeRun Prime), ATI (e.g. ATI – TV Wonder) or Ceton (e.g. infiniTV) you must use equipment and softwarethat is DRM-compliant to view DRM-protected channels. If you wish to record DRM-protected channels, these devices require that Windows Media Center (WMC) must be used to support copy protection. Some of these devices may require WMC to even view copy-protected channels. Unfortunately, Microsoft announced in 2015 that WMC would no longer be supported beginning with Windows 10. Please contact your device manufacturer if you have additional questions about compatible equipment or software configurations. If you are using a TiVo and are unable to view or make recordings please contact TiVo. After you have contacted the device manufacturer, if you are still having problems please let us know. ChristopherC Re: XRE-03059Try rebooting the box. Chris CRe: Internet Has Been Out for Days, Yet Cox Tells Me I'm the ProblemWe are talking to you on Twitter. Thank you for reaching out!Re: How is cox able to prove you are actually going over your data usage?knp1luv you do not need to be at home to have a device access the Internet. You may want to check your devices for a virus or malware. Chris CRe: How is cox able to prove you are actually going over your data usage?Turner22517 we poll the data from your modem/gateway. We provide you with Internet service which you can connect multiple devices from. Here is a link that explains some of your questions. www.cox.com/.../data-usage.html Chris CRe: I cannot insert a Image, that uses copy/paste or other clipboard tools, into this Forum's Reply Box When you start typing a reply, a box should pop up at the bottom of the page: Click on it and the issue should be resolved. I apologize for the delayed response from us. ChristopherC Re: Extreme data usageParrotthead, have you made sure there are no virus' on your PC's? That is an awful large amount of data to be using and is larger than normal customer use. If I download several games I still do not reach 36 GB of data. Maybe streaming 4K TV could reach that. Are you leaving the desk top PC's on all the time? Chris C