Carter_H
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Joined 4 years ago
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Re: Internet Connection Keeps Dropping
I am having the exact same issue. I have had 2 techs out, and the last tech said he did everything that he could and that a maintenance team was needed. The maintenance team support ticket was submitted on Friday 11 Dec so I called on Cox support yesterday was on hold for 53 minutes to try and talk to supervisor about the status of the ticket. I got the standard "we are sorry for the inconvenience and are working the matter." Pretty frustrating when I drop out multiple times of every zoom meeting for 3-5 minutes. Definitely not getting the service I am paying for.1.1KViews0likes1Comment