AZrob
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Re: TIVO Tuning Adaptor spontaneous restart/reboot
Hi all...my first visit to this thread. I had been out of town for the past year and just came back to Phoenix, happy to be reunited with my Tivo after struggling with Comcast and AT&T in Chicago. Imagine my disappointment when I noticed that both Tivos in my house were experiencing spontaneous tuning adaptor reboots - which cancels recordings that are in process. Now, from this thread, I see it's not "just me" but apparently a systemwide change that has rendered the TA's unstable. My question to people in Phoenix: what would I lose by just turning off the TAs? As far as I can tell, I just need the TA in order to access the higher HBO stations, which is no big deal because I also can use HBO Max to get those same shows (and more). Am I right or am I missing something here? Thanks in advance, Rob from AZ0Views0likes3CommentsIs there a way for 2 people to share a Contour 24 DVR so each only sees the programs they recorded?
Hi, I am thinking of switching from a 2 Tivo system to a Whole Home Cox setup, using the Contour 24 DVR. My question is, is there a way for my wife and I to use the same Cox DVR but she only sees the recorded shows she wants to and I only see the ones I want to see. In other words, can we have the equivalent of separate profiles like Netflix offers? Or failing that, is there a way to filter shows in some way, perhaps by being able to "tag" the ones only I want to view on the recorded shows list. Thanks! Rob from AZ563Views0likes1CommentSeveral Days of Problems with Bravo and SyFy channels
For the past few days, I have been seeing audio dropouts (no sound), video freezes and the occasional Colored-Vertical bars test pattern. Other posts have indicated that these symptoms, especially the colored bars, have to do with the source itself - the networks. Has anyone else seen this? It is quite possible this is happening on other channels, but these two are ones that are watched a lot in my household. Rob from AZ1.7KViews0likes1CommentAre unread emails deleted after 60 days?
I just noticed that there is a table on the Cox website depicting how long emails are kept: http://www.cox.com/residential/support/internet/article.cox?articleId=4e311ca0-d674-11e5-f852-000000000000#related-articles ..and it says that unread emails will be deleted after 60 days. Is this true? Because if it is, it's the first time I have heard of it and I was never told this previously. I know they just started deleting emails from Trash after 2 days so i am wondering if this is a new policy and if so, are they actually enforcing it? Thanks, Rob from AZ1.6KViews0likes2CommentsRe: Email complainers now being muzzled
ChrisL said: @AZrob Do you happen to have the full text of the error message you're getting on the Windows 7 PC? I have not had an issue with sending emails from my PC in the past week, so I have nothing to pass on in that regard. However, I have had MANY issues with not being able to send emails from my Mac, my iPhone, my wife's IPhone and our iPad. I have also had receiving issues as well, although not as much. Since 90% of our access to Cox email is through non-PC devices, this is all extremely aggravating. It does appear that this is a Cox infrastructure issue, plain and simple. Rob from AZ0Views0likes0CommentsRe: Email complainers now being muzzled
Yes. We are having the same issue on our Windows 7 PC using Outlook. This is not a device-dependent or O/S dependent issue. It has to do with the availability of Cox servers. It is MUCH worse lately and yet we are on the same devices, running the same settings, be they IOS, OSX or Windows 7.0Views0likes0CommentsRe: Email complainers now being muzzled
I wish I could report that these changes have solved the problem, but after one week the situation is this: 1. I am receiving emails more regularly. It's not perfect but it's better. There are still times I need to reset the ciient in order to receive, but it's happening less often. However, I am still having trouble sending. I would say half the time I get a message like "can't connect to smtp.imap.net" as if the smtp server was offline. This is very annoying. 2. For my wife, who has her own account, it's been worse. She is experiencing periods when she can't send OR receive. Today for an hour she could do neither on either one of her Apple smartphones as well as her PC running Outlook. During this same period my email was working. She had this problem from both wifi and using the cellular connection we have through Verizon. So this has nothing to do with our home setup. i am wondering if she needs a re-provisioning similar to what I received. If this has been already done, then I would like to know how she could be doing so much worse than me. Thanks, Rob from AZ0Views0likes0CommentsRe: Email complainers now being muzzled
ChrisL said: @AZRob I initiated some changes on our end for your primary login that may help. Let me know if you don't see improvement by tomorrow. Your secondary login however isn't showing any indications of delay on our end however it does appear to be nearly full which can cause access delays in itself. Thank you. May I assume that the secondary account is the one that has 1.5 gigs of data? If so, what is the limit?0Views0likes0CommentsRe: Email complainers now being muzzled
Hi All, I just found this thread after 6 months of COX email frustration and let me say, I admire you guys for hanging in there. I am an IT professional with 30 years experience and I can confirm that for the past 6 months things have gotten better and things have gotten worse - and currently we in my household here in Phoenix are at a low point. What started off as just a problem with my Mac mail in December has now spread to all of my devices (iPhone, iPad, PC under Windows 7 using Outlook). I recently called Cox and was told that there was a problem but it had been fixed, although there "may" be intermittent "issues". It is obvious that Cox's email infrastructure is to blame. I have gone the "change your settings" route enough to know that. I will be making an FCC complaint very soon if this does not clear up. Rob from AZ0Views0likes0Comments