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Re: Dvr playback issues
Can a DVR be tested by a Cox technician to determine if the box is bad? Dvr playback issues have not been solved after 2 tech visits. Maintenance was performed on outdated amplifier and power box but dvr playback issues remain. Waiting to replace underground cable lines. If this does not fix, swapping boxes is next. I would think swapping boxes would have been done S one of the first things.57Views0likes1CommentDvr playback issues
On Dec 9 in Zio code 92692, the 1000 HD channels were retired. HD channels are now 2 and 3 digits. Since this change, shows recorded freese when watching 1/4 to 1/2 through viewing. TV picture freezes and unable to forward or reverse picture. Boxes have bedbugs reset 3-4 times a day with no improvement. wait times at cox customer service are unacceptably long for help. Anyone here experience the same problem or provide any insight?2KViews0likes2CommentsRe: Onscreen caller ID not working
The caller id is not showing on television screen. Caller id notifications are on per instructions on the website. I call cox support twice with no results. Television was reset by cox associate. Extremely frustrated at this point. This started with the upgrade to Contour. We have been customers since 1983 and are very unhappy with increase prices and services not working0Views0likes0Comments