acordweather
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Been a few years since COX was going to create a modify service function online to downgrade service
What is the status on this. I want to be able to click, click, click, done... I do not want some 20 year old spending 10-15 minutes trying to upsell services to me.. As a customer, I should be able to modify my services without dealing with "retention" If this service has not been created, even though I read responses from 3 years ago say it was, I will likely need to shop elsewhere or cut the cord. "we make it easier on the customer!" Cox motto.... So with that, where is the modify service button.2.4KViews0likes6Comments