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ABC and Fox not working
ABC and Fox channels are not working on any of our cable boxes. Receive a message that says “ we’re having trouble on our end. This channel isn’t currently working...”. Neither channel has worked for 3+ days. Reset box numerous times, reset system, unplugged and lugged back in and no change. Cox support has been worthless, response was they must be undergoing maintenance at abc and Fox yet we aren’t showing anything, and should be back up in an hour or so. Yet no Response when I remind them they have been down for 3 days. anyone Else? Orange County, ca2.2KViews0likes5CommentsSpontaneous Deletions from Contour DVR
We had some issues with a previous DVR, so since our most recent replacement, we've been keeping closer track of recordings and capacity. Last night, we had 293 recordings reported a utilization of 40%. When we checked this morning, the box reported 221 recordings and 29.2% utilization. OVER 60 RECORDINGS DISAPPEARED OVERNIGHT! There were some deletions of episodes recorded in February and early March, but for the most part, every episode that was recorded Thursday 3/21, Friday 3/23 and Monday 3/25 has disappeared. They do not show up under recently deleted. l the series recordings appear to be recording today (3/26), so far. Whenever we set a series recording, we always chose "Save Until Capacity (up to a year). We also always chose to record "new and repeat episodes" and to Keep "All Episodes" We had issues with pixelation on a previous box, and have not had a recurrence with the new box, however this would seem not to be a hardware issue. Any thoughts or suggestions would be appreciated.25Views0likes1CommentABC Network Content has audio sync issues
It’s been going on for a good two weeks now. Network shows like The View, ABC nightly news, etc are all affected. Not local content, and mostly not commercials. Not NBC, CBS, or any other channel, DVR, On Demand, etc. COX (Tulsa, OK) tech support hadn’t heard of the issue prior to my call 3/26. We did a reboot of all equipment (I have fiber optic and wireless boxes), no change. I’ll maybe call them back again if I learn that I am the user who has the issue. Anyone else out there?7Views0likes0Comments- 19Views0likes1Comment
TV Service Pricing and AI Chat
My bill in Fairfax County VA has increased twice. Few channels I enjoy. Needed "basic" pricing on Contour TV Starter and Chat agents have cute auto responses and no helpful response. This will prompt a cancelation of my television package. Do not need lack of informative support.Solved26Views0likes1CommentTv service is unreliable in my area.
I'm in SE Ocala. Earlier this month Cox was having complete outages in my area. Lately,10-7 days, I've been getting TV outages. One went out for over a day 3 or 4 of them were for part of the day. Today it has been out since about 6am. Each time I called I went through the reboot routine. Each time it was a different tech I talked to. 3 of the times they were going to schedule a home visit but found there was an outage in my area. Each time that happened the useless Cox outage map showed no outages. Today I lost contact when the tech was about to scedule a home visit. He did not call back. I would like to know if Cox is having outage problems once and forall. If so, what's the estimated time of repair. And do not charge me for TV serives until the problem is fixed.24Views0likes3CommentsDVR recordings no working
We have been having an issue with our DVRs not recording, all boxes in the house won’t record. I’ve been told it’s an outage in my neighborhood, not sure if this is correct or not. It’s been going on for days.. at least 5 days. Anyone else with this issue in North Peoria110Views0likes6Comments