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Anonymous7's avatar
Anonymous7
New Contributor
10 years ago

Cox Basic Cable

I am asking this on behalf of my grandmother, who current uses cox basic cable. Her bill just went up to $90 a month, for BASIC cable and she is only getting roughly 20 channels give or take. What exactly is going on at Cox? This is not okay.

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  • ReneeG's avatar
    ReneeG
    Former Moderator
    10 years ago
    Hi Jagick,

    We'd be happy to investigate this issue and address your concerns, however, we're unfortunately unable to discuss billing issues in a public technical forum. Please reach out to our team via email cox.help@cox.com. Be sure to include your name, complete address, the last four of your SSN or four digit Cox PIN, and your issue.