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Via Chat with Cox support I just tried to order a CableCard for a Tivo DVR. I was told that they are no longer supported and that I can not order one. I'm skeptical that this is really true. I always understood that cable companies were required by federal regulation to support customer-owned equipment. Does anyone know more about this? Would be especially interested to hear definitively from any Cox staff on the forum.
Thanks very much!
At one time, the FCC was protecting consumers by not forcing us to rent cable-boxes from cable companies. Cable companies had to provide an alternative. However, the FCC is now protecting the bottom line of the cable companies.
docs.fcc.gov/.../FCC-20-124A1.pdf
What TV package do you pay for? There is some difficulty adding cable cards to the Contour Flex package. See thread here.
...of course, our TiVo experts in the Forum would need to confirm this.
Bat-Signal to bryaninphx and Andrew Wees
We have the Contour TV Preferred package. But the TV package we have didn't even come up with the agent. As soon as I said I wanted a CableCard, he said they are no longer supported. No offer of it being supported with a different package, etc.
The thread you referenced is very old, from 2017. As Bruce points out the FCC regs changed in 2020. Apparently they are no longer *required* to support CableCards
Them being no longer required and no longer being offered are two different things IMO. Maybe a moderator here can confirm. I hope I am right, because it would really stink if Cox totally discontinued them. Comcast promised to support them till 2031.