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I've reset the TV to manufacturer settings, ensured the TV auto-turns on cable box via HDMI. I've gotten a new cable box and new HDMI cable. I've tried both of the HDMI ports. It works once the cable box is manually turned off and on, but overnight it shuts down again and in the AM, won't work again. What can be done to make it easier for a senior citizen to just turn the ON/OFF button and have the cable TV work?
I actually have EasyMote (for seniors) paired to the Cox remote. The on button should turn on the TV and cable box together. It only works if the box has been on for a while. Otherwise I get the No signal message.
Thanks - I need something simple to use for a senior citizen. One button for on / off. Hoping Cox has someone that understand the issue.
Are you sure the cable box gets powered off? I thought most of these model remained powered for updates.
They should remain powered on but she has a NEW box that was manufactured in 2013! I'm thinking it is an old product and may be the issue....