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It's just about a month since Cox updated my Tuning Adapters with the new dual frequency adapters. In the last 30 or so days, it has rebooted twice, for a very short period of time and did not trigger the "tuning adapter not connected" on the TiVo. Other than that, it has worked flawlessly. I would imagine TiVo will be releasing the new adapters sometime in 2023 subject to availability. They have not been in touch with me to see if I have had any issues but did give me the email address of the person in charge of the issue to report any problems which I have yet to have to do.
For those who asked I am in the Phoenix Metro area and the Chandler facility.
Well, a couple hours before the tech was scheduled to show up, the TA decided to connect. I elected to let it go in hopes it would crash before the tech got here. Tech showed up, no crashes. Had a nice discussion with the tech. He claims COX made an update to the North Scottsdale head end related to TA's. Something about the 100mHz (or maybe 110) channel. In any case, the TA has been up for a week now. No crashes. Error counts increasing modestly but no where near previous error rates.
Problem solved? Seems like it.
It took almost a year, but COX may have finally figured it out. Thank You!!
LongTime TIVO User said:It took almost a year, but COX may have finally figured it out. Thank You!!
Huzzah! Thanks for the update.
Has your Tuning Adapter stayed up? I too connected mine again after a good 6+ months of being disconnected. Mine appeared to stay up about 4-5 days before the constant rebooting started again. I too chatted with a support person and they kept insisting that the only fix to this issue is having them send me a Contour 2 box and charging me up the ying yang to rent boxes for my other TV's. I insisted I wanted my tuning adapter to be fixed since my Tivo and 5 mini's are all lifetimes so they don't cost me any extra to record and distributes cable tv to all my other tv sets. Their solution would add a good $50-$60 per month once their "free" contour 2 box was no longer free plus all the other boxes for my secondary TVs