Forum Discussion

Baps's avatar
Baps
New Contributor
2 years ago

Handicap remote

I am handicapped.  Is there a remote with bigger buttons for Contour DVR?

9 Replies

  • Bruce's avatar
    Bruce
    Honored Contributor III

    Cox may be able to send you a Big Button remote.  From their Frequently Asked Question section:

    How do I request a large button remote?

    We’ve created an alternative big button remote to enable all our customers to have the same great experience with our products. To request a big button remote, call our Specialized Accessibility Support Center at 1-888-266-1304.

    More information here...

    www.cox.com/.../accessibility.html

    EDIT:  I'm sorry.  I forgot you have trouble speaking.  You could send an email to cox.help@cox.com and a rep should forward your request to the correct dept.  Include your full name and complete address in the email.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    Do you have a tablet? If so, try out their web remote. Or if you prefer, there is the Contour Big Button Remote
    (81-1031) found here. I believe you can pick one up at a Cox store but you may want to call first.  Use this link to find the nearest store.

    • Baps's avatar
      Baps
      New Contributor

      Thank you.  I will check at the store.

  • Bruce's avatar
    Bruce
    Honored Contributor III

    Do you find the Voice command on the remote ineffective?

    • Baps's avatar
      Baps
      New Contributor

      I have trouble speaking so I can’t use that feature.

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor

      Hi Doris. Do you know if they carry the big remotes at Cox stores or do you have to order one? Can OP request one through email?

      • Allan's avatar
        Allan
        Moderator
        @WiderMouthOpen, To receive a big button remote, you will need to request that one be shipped to you since they are not currently available at at our retail stores. -Allan, Cox Support Forums Moderator.