Want to learn how to use the Support Forums?
Read the forum guidelines
I got a new TV yesterday. I paired my Cox remote with the new TV. But if I press the volume button up or down it will go from 20 to 17 to 14 etc or 14 to 17 to 20 etc with only one push of the button?
Try the remote that came with the tv, and see if it does the same thing? If not then yes, Bruce has it right, it's not paired correctly and you would need to use a different code.
ugh wrong thing to reply to sorry