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Currently have internet, cable and phone through Cox. Going to cancel internet service over slow up speeds and data limits.
If I cancel internet through Cox, then will I still be able to use apps like Netflix or Prime etc through the contour box?
I can't find anywhere in settings on the contour box to input a different wireless network.
I asked (what I thought was a simple question) to a chat person. Do I have to have Cox internet to use apps on the contour box.
She suggested that I tell the smart tv about the new wifi network and the contour box would get the information from the tv because the "contour box and the tv are connected with wires."
Any opinions or insights would be greatly appreciated so I can prepare accordingly. Thanks!
Although your Contour box is connected to the TV distribution network (separate from Internet), you will need Internet service with Cox to use an app on the Contour box.
Streaming programs is from an Internet source. Cox measures your Internet data use. Although your request to stream from Contour is over the TV distribution network, Cox needs to measure your Internet data use when you stream on an app with Contour. Cox can't measure your use if you don't have an Internet account, so the app on Contour wouldn't connect.
Does streaming an app, like ESPN+, count towards my internet plan?
All apps use the Internet. If you select a program from the Program Guide of a cable-box, the data is not metered. An app, however, is metered.
So streaming apps through the contour box are also metered, right?
Contour is basically a cable-box and gets all its programming from the TV distribution network. However, to persuade subscribers from replacing cable-TV for streaming, Cox added streaming apps to Contour.
Although your cable-box is connected to a coaxial cable (just TV, right?), any request for programming from an app will get handed off to the Internet at the Cox headend and, yes, metered.
All apps get programming from the Internet.