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After having to exchange my contour 2 recording box, a lot of commercials and moves are no longer showing full screen like they used to. Is cox no longer sending a 1080p signal which I have it set to? I have changed nothing on Sony TV (would not think a new Contour box would do anything with TV settings) and the device setting on Cox is set to default the set up selected as 1080p.
What do you mean by not full screen? Do you see a complete picture albeit in a 4:3 ratio or is the picture full horizontally but not vertically or vice versa? Meaning is there anything missing on the screen? You could probably best test on a cable-news channels because these have graphics on the bottom and sides.
on HBO movies there are black bars on top and bottom.