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For the past two months, the two Cisco Tuning Adaptors associated with my two TIVO's have been restarting by themselves. For a while they were synchronized i.e. they both rebooted at the same time. Now they both have a mind of their own. Every time a TA restarts, the TIVO gives up on any recordings and interrupts any viewing with messages about the TA. You get a second message once the TA restarts, also with terminated recordings.Reboot time varies a lot. Sometimes a couple times a day, sometimes 2 or 3 times a week. Often during the 4th quarter of a Suns or Warriors basket ball game. This is getting old.Cox has been out 4 times. Replaced both tuning adaptors and cable cards. No change. They have blamed it on noise issues, aka ingress (first guy). In house cabling - second guy who replaced every connector he could find. No change. Third guy blamed my amplifier and installed his own. Fourth guy blamed the amplifier installed by the third guy. He replaced it with a mid split amplifier. No change.Problem remains with no significant change. Very difficult to test since it takes between 12 and 36 hours for a TA to reboot on its own.Guy number 5 is now scheduled to come out. Perhaps he will have better luck.
My head is spinning. Smells like a head end issue to me. Is it just coincidence that these problems began with the death of the 1000 series channels, increased modem speed and the death of VOD?
And just today, they have suddenly been rebooting in synchronization. Three times so far. Both rebooted within seconds of one another....Any suggestions would be appreciated.
It might be useful to post reboot events here.
I've got two Tuning adaptors. I have observed a total of 10 reboot events, five in each of them from 6/16 thru 6/18. I'm in zip code 85255.
I'll try to update this every few days.
Note to COX Moderators.
There is a similar thread on the TiVo Community Forum.
Replies there would indicate the problem is fairly wide spread. At least one victim has given up and turned off his TA. Receiving SDV channels simply wasn't worth the grief of a crashing TA.
I have the same problem here in North San Diego County. It started sometime around March 2022. NOTE that this is NOT the long-term issue with the Cisco TA where it had to be manually rebooted approx. every 30 days. Now reboots occur spontaneously anywhere from days to minutes apart.
Thanks for your information, Hopefully someone will look into this as it appears to be much more widespread than Cox is willing to admit. Potentially they don't even know about the issue.