Forum Discussion

Brian_McK's avatar
Brian_McK
New Contributor
2 years ago

Has anyone else noticed that the clock on replacement Contour 2 boxes is way too dim? Only the 1st digit is bright like our old box was.

 I tried 4 at local store and they are all the same. Only the 1st digit is bright like our old box was. When you power the boxes on - only part of the b in boot is easy to see. Once the unit comes up when it is between 1 and 9 o'clock you can barely read the numbers from 6 feet away. Yes I have the clock brightness setting at 3. Once 10 o'clock comes around the first 1 digit is easily readable. It has to be at least 3 times as bright.

3 Replies

  • DavidA2's avatar
    DavidA2
    Former Moderator
    Hi Brian McK,

    I am sorry to hear that the display isn't very bright on your new box. Please feel free to email us at cox.help@cox.com with your service address and a link to this forum thread. We are happy to help.

    David
    Cox Support Forum Moderator
  • Rexx's avatar
    Rexx
    New Contributor III

    Yes, I also noticed that a while back when I first got mine...

  • Charann130's avatar
    Charann130
    New Contributor

    Drives me nuts. I have to get up and go across the room to see if it is ready with a signal.