Forum Discussion

jimfed67's avatar
jimfed67
New Contributor II
2 years ago

What's the issue with the CONSTANT "service unavailable" and Reference Code 3.1.1.1??

My cable box needs to be reset 3-4 times a day... "Service Unavailable" call COX and reference 3.1.1.1.

1 Reply

  • DavidA2's avatar
    DavidA2
    Former Moderator
    Hi Jimfed67,

    I am sorry to hear that you keep getting that error. Please feel free to email us at Cox.help@cox.com with your service address and a link to this forum thread. We would be happy to look into that with you.

    David
    Cox Social Media Specialist