Forum Discussion

SunnyinOC24's avatar
SunnyinOC24
New Contributor
3 years ago

What is goign on- The Weather Channel is still coming in pixelated and choppy / skipping. This has been gong on for ~ 1 week+.Cox - please fix this ongoing issue!

Cox - please fix this ongoing issue!

4 Replies

  • Bruce's avatar
    Bruce
    Honored Contributor III

    Didn't your previous post get enough attention?

  • DTchaser's avatar
    DTchaser
    New Contributor

    We have had two or more channels coming pixelated and it's been going on for more than a month or so. Cox doesn't seem to give a *** as long as they get their money! Surely, they must know that this going on! Nothing is worth the money anymore!

    • AZSnowbird's avatar
      AZSnowbird
      New Contributor

      Just happening to UPTv here - 178 and 1178. A reboot of the box does nothing.

      • MariaL's avatar
        MariaL
        Moderator

        Hi dtchaser72 and AZSnowbird,

        Please email our team at Cox.Help@cox.com with this post, your full name, and your complete address. We’d like to investigate this issue. You can also reach out to us on Twitter (twitter.com/CoxHelp) or message us on Facebook (facebook.com/coxcommunications).

        Maria

        Cox Support Forum Moderator