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I just exchanged my contour box for a new one, as my old one died. This one came with the XR-15 nremote. My old one used the XR-11 remote. I went through the setup, and paired the remote with my LG TV and my Sony audio receiver. I tested the TV with the volume AND the power button and both contolled the TV. I then continued to setup the Sony audio receiver. I tested it with the volume and power and it controlled both on the audio receiver. But now, when I hit the power button, it turns off the audio receiver, but not the TV on the first push. If I hit the power button again, it turns off the TV and turns on the audio receiver. How do I remedy this? I paired my old XR-11 remote with both and it works like it should. What am I doing wrong?
Why do I have a feeling it's a problem with HDMI-CEC? If you don't use it try disabling it on the TV and receiver.
I’m not familiar with HDMI-CEC. I don’t think I’ve seen an option to disable on either.
I don’t know the code for Sony. I let the Contour box pair it automatically
I just paired again manually and used the code 32172. Same results
It could be either a faulty remote or box. You could try other codes for the Sony and if the same results, I'd just return the box and remote.
3015831622317583175932172 (same results)32610331143348733903
I tried all the codes. Same result on one other one that worked. I think I’ll exchange the Contour box
You could try manual pairing as opposed to Contour.