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Four times in the past week, we have had to reboot our host DVR box several times to access cable. It shows as "No signal" on the tv initially then the box reboots over and over again until i unplug the power cord. Eventually, it reboots successfully but this is easily 30 minutes of our time almost every morning. Anybody else experience this and, if so, is there a solution?
Same problem. After a system update the box just constantlty reboots.
Pulling out the plug temporarily fixes it until the next system update. Also, "System Refresh" works also until the next system update.
This happens with our wireless box every morning. So I reboot the box about 5-6 times. Reboot the modem & the wireless box. It doesn't help, I called technical support the suggested a new box I did this. It worked for about a week and now we're back to the same thing. I called again tech support the again scheduled another appointment. Cox never came! Now I just turn off the TV & cable box for about 1 hour . Then I turn it back on & it works. Let's see how long this works. So frustrated with Cox when the tech doesn't show up! No call or anything from them just all the reminders that they're coming & I have an appointment. What I want to know is why are we paying so much for cable of we have to keep calling for service?
My box has been taking multiple tries to rebooting after ever system update. It so frustrating to have to do this everyday. If there were a way to keep it from uopdating, it wouldn’t do it. I was up when the update was about to happen, I chose the tab that said to skip this update and it didn’t go to boot on my box. It literally has taken an hour to get the reboot to happen by unplugging the box turning off the tv and then plugging the box back in and use the contour remote to turn them both back on. I may have to do this 10 times before it works. The smart menu reset NEVER works.