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TucsonSam's avatar
TucsonSam
New Contributor
3 years ago

Sound Issue on Motor Trend - Channel 77 in Tucson

For two days now the sound (and closed captions) are cutting out for about 10 seconds every minute or so. This is happening on all three of my Contour boxes and only on channel 77 (Motor Trend). I did a System Refresh earlier today and it was no help. Anyone else having this issue? Problem with this channel on the Cox end? Thanks.

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  • Allan's avatar
    Allan
    Moderator
    3 years ago
    Hello. Is this sound issue happening with all programs on that channel? -Allan, Cox Support Forums Moderator.
    • TucsonSam's avatar
      TucsonSam
      New Contributor
      3 years ago

      Appears to be working now. Looks like the issue was related to the Mecum Auction show that was on all day. Thanks.

      • JonathanJ's avatar
        JonathanJ
        Former Moderator
        3 years ago
        @TucsonSam

        That's great to hear please let us know if you have further issues. You can also contact my team via email at cox.help@cox.com.

        Jonathan J
        Cox Moderator