Want to learn how to use the Support Forums?
Read the forum guidelines
Cox live feed is behind! 30 seconds behind in New Yesr!
Sorry if duplicate. We are using cable box. This happens with all live broadcasts.
And yes it happens on all channels
Have you tried rebooting the box?
Yes we have rebooted and problem persists.
Why do you keep telling people that their account needs to be reviewed? Anyone reading these threads already knows the problem is on Cox's end with the signal being delayed because of a change in how you send the feeds and that it's every account. There are probably a dozen posts about it already, and every one is treated like the problem is on the customer's end.
How do you know you aren't experiencing delay? Unless you tried it with sports, where it's the most noticeable because it's easier to tell what "live" is or compared it against other cable providers in real time you wouldn't even be able to tell that you were experiencing a delay. You likely are without knowing it, since there have been dozens of complaints about this same delay that I've seen, both on here and on twitter, and I haven't seen a single one that's actually been "solved" other than people saying the delay is because of a change in how cox sends its feeds now.
You can check for a time delay using any TV channel that displays a clock. Even a channel that just displays HH:MM can be used. Check the elapsed seconds from when minute changes on your DVR display until it changes on the channel you're watching.
Keep treating us like we're all stupid, and we won't stick around as cox customers.