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jpeg
New Contributor
7 years ago
Solved

Data Cap

Congratulations..... after having me as a customer at two addresses for a total exceeding 35 years, you have finally managed to force me to leave. Most companies have limited their greed to a max o...
  • ColleenD's avatar
    7 years ago

    Hello everyone, 

    With our current Internet packages, the vast majority of our customers do not come close to exceeding their monthly data plans. Cox offers a Data Usage Meter to help customers monitor their daily, monthly, and historical data usage. It is available in My Account and the Cox Connect mobile app. The usage meter is updated daily with usage from the prior day. The Data Usage Meter has been tested for accuracy by Cox and Netforecast, an independent third party.

    To learn more please visit https://www.cox.com/residential/support/data-plan-and-usage.html

    We appreciate your comments and I've shared your thoughts with leadership for review.