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Support for IR codes for a PHEANOO D6 soundbar on the Contour 2 and XR11 controller

I recently purchased a soundbar that it's brand is not listed under the Remote Setup under the Audio Devices function. And even though I did try several times going through the long sequence of the 992 and CH+ process, I never was able to pair it.

Here is the info on the brand and model:

  • BRAND: PHEANOO
  • MODEL: D6

I was wondering if your techs could add the pairing codes to the Contour 2 box via an online update?  If yes, I got the manufacturer's remote control codes.  Including the main 4-digit code: 02FD

As you can see above, the above 4-digit code cannot be added with the XR11 since I believe it's not in the proper format.   So I am hoping your techs know how to convert it to the correct format?

Here are the rest of the codes for each button on the IR remote control (in pictures) from the soundbar:

The ones I only need for the XR11 are:

  • VOLUME (UP AN DOWN)
  • MUTE
  • POWER

Let me know if you have any further questions or suggestions...

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  • I've been following stereos since the late 70s and never heard of this brand.  I'm sure it's a fine soundbar and when connected to an entire Pheanoo system, it's a great setup.  However, Pheanoo is an unfamiliar brand.

    The problem with unfamiliar brands is interoperability with other brands.   Even if you find codes, it doesn't mean Contour will recognize the codes.  There are lots of unfamiliar brands and you can't expect Cox to program Contour with all of 'em.  For example, ever heard of KEiiD?

    forums.cox.com/.../coutour-remote-control-model-xr11-rf-pairing-code

    Can you connect the soundbar to the TV, configure the settings within your TV for External Speakers and with  the X11 paired to the TV, have the TV (code) control the volume to the soundbar?  As you mentioned, there will be a problem powering on/off the soundbar when you shutdown your system.

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