USA sports--email today from Cox

USA Network removal
Change coming January 4, 2022

Hi Susan, Just a friendly reminder that you chose a TV package that does not include sports programming. Recently, we’ve learned that USA Network is adding sports shows to its schedule. As a result, we’re removing USA Network from your package on Tuesday, January 4, 2022.

Here is my response:

Susan Grayson <s***********>

11:16 AM (31 minutes ago)
to Cox
This is the most idiotic message I have ever received from COX. So USA network shows a sports competition now & then, & you (COX) decide that USA is now verboten? Will you be cutting NBC from my package because they show Olympics & skating competitions? Oh my GOD, there might be a soccer game on NBC & COX must prevent me from viewing it without paying extra?  It makes about as much sense to me. Perhaps you should also cut PBS because they show cooking shows & I don't pay for your "Lifestyles" package. Or maybe cut the Discovery channel because they show how to build homesteads & that's too much like HGTV, which I don't pay for. 
I have stuck with cable for decades when there are numerous alternatives. It seems to me that you might want to make cable MORE attractive to your customers instead of less. Your entire TV package menu is designed to make your customers buy more & pay for more packages than they want just to get one additional TV show that only exists in a package they don't really want. I live with & accept that because free market capitalism practices allow you to do so. I have not complained--I can either accept or reject your services. But you sure don't make it easy to like & maintain a positive attitude about you. Are you so desperate that you must 'nickel & dime' your customers like this?  I wouldn't be surprised if my rate increases with this decrease in service.
The fact is--I rarely watch the USA channel & probably won't miss it, but the fact that you use this nonsensical, idiotic & shameless reason for this change is insulting & worrisome. I intend to publicize this because you deserve the shame. 
And by the way, another reason I might just drop you from my life is that excruciating GD commercial that I see (and most annoyingly HEAR) that 'it's gonna be OK' at least 10 times a day. That smarmy song & dubious fake message lead me to change channels every time I hear it. MAKE IT GO AWAY, PLEASE!!!! 
It has just occurred to me that if you can delete one channel from my lineup, then you must be able to add one channel without mandating that I buy a 'package'. This requires more investigation & possibly some publicity as well. 
  • I received essentially the same email, which indicates that the removal of USA Network from my package is based solely on my subscription not including sports programming.  As part of my channel subscription, I receive a variety of channels that show sports programming, namely my local NBC, ABC, CBS, and FOX affiliates, in addition to channels such as TNT and WGN.  So the idea that I have not subscribed to a channel package that includes sports programming is flatly false.

    USA Network shows a variety of content, including movies, sitcoms, dramas, reality, and news, among other things, and there has been no annoucement of any plan to stop doing so.  Although the Cox email indicates that the change is rooted in not subscribing to "sports programming", there is no reason to believe that Cox will stop there.  This change would establish a precedent whereby Cox could remove USA Network from a customer's package unless the customer subscribed to both "sports programming" and "movie programming" (or any other similar combination), with each tier having a separate fee.  This could potentially lead to customers being required to subscribe to dozens of tiers of programming simply to enable reception of just one channel.  Since most other channels also show a variety of content, the precedent that would be set by this change would apply to virtually every channel.  Cox could even go a step further and restrict the time of day a customer could receive the channel based on the type of content being shown.

    It is for the reasons stated above that I strongly oppose this change, and am currently exploring legal options to prevent this change.  I encourage everyone else to do the same.  You may not care about sports, and you may not care about USA Network.  You may not even be affected by this change because you currently subscribe to a package that includes what Cox deems "sports programming".  But if this change is allowed to happen, you can be sure that at some point Cox will make another change like this to remove something you do care about, or which you are not subscribed to.

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