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Done with refurbished boxes And cox

Alert new customers,  when you sign up for service you are getting a refurbished box that breaks constantly and fees will be charged for coming out to replace a refurbished box with another refurbished box. Im going on my fourth box in 4 months. Apparently the refurbishers aren't able to fix the boxes to last more than a month.  It's getting worse.  And unless you live in an area with fiber optic lines this will continue.  I was personally told this by the last 2 techs that came out. 

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  • If you replaced a box with the same box and the error continued, I would guess the problem is something other then the box like the signal. Not to say they don't refurb. their boxes. I think the reason is they are trying to recoup the cost of cable to increase profit margins. Every penny counts.

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