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Recorded programs keep pausing and picture is scrambled

We have 2 DVR's but every time we record a show on one of them, the replay gets pixalated, pauses, jumps, stops and is basically unwatchable. I've rebooted the Cable box twice and nothing helps. Is it a bad cable box?

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  • Hi @Sdtex
    I can relate to what's going on, and I want you to be able to watch your recorded shows without interruption. If you have one DVR that is working fine and the other DVR is not replaying recorded content properly, I would recommend replacing the box that is not working.

    Ben S.
    Cox Support Forums Moderator
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