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Recently all of my DVR recording have started 45 seconds early and ends 45 seconds before end of show. The DVR time is 45 seconds fast in comparison to the actual time. Called Tech support and we reset/rebooted DVR multiple times but clock is still set 45 seconds to fast. Tech told me I would be charged $75 for a tech call if it was not a Coc problem. My work around has been to extend the time recording by 1 minute. Anyone have any suggestions other than a $75 tech call?
Tom2001 you're not the only one having this problem. This started happening at our home a month ago. After multiple posts, calls to Cox tech support, emails, and 2 site visits, problem still exists. See here for my saga:https://forums.cox.com/forum_home/tv_forum/f/tv-forum/29525/all-dvr-recorded-shows-start-1-minute-early-and-ends-1-minute-early
Cox please fix this! And it's not just a Cox problem. Search Google for DVR stops early, etc. Might be a sync network or clock problem. I finally resorted to add 3 minutes to end of scheduled series and any one-time scheduled programs.
Thanks, I am doing this now, but now if I have overlapping recordings I'm limited to recording only 1 show. Is COX looking to fix this. I can't afford a $75 visit from COX support. Can you escalate this issue since others have been and currently are having the same problem.
Ok it been over 3 weeks. Cox support reported that a firmware patch has been installed that might fix the problem. This was my reply back to them today.
Ok I taped 2 shows ay different times yesterday and today. In both cases the DVR taped approx 30 seconds early and ended about 20 seconds before the end of the show. With this set up there are times now when adding 30 seconds to the end of the recording, I am only able to record 1 show at a time because of the overlapping 30 seconds. This ticket should be re-opened.