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I want my old dvr back. This new stream player that stores in the cloud has terrible playback issues. All recordings just stop intermittently and I have to exit and re-enter the dvr recordings to resume. It happens about 6-8 times on an hour long program. The tech support agent I spoke to just kept wanting to re-boot and did not understand what I was explaining to her. Although she said she has not heard of this issue, I see that many are having the same problem. Maybe the Cox servers cant handle this technology. I do not want to pay for a piece of faulty equipment any longer. Give me my old DVR back, it worked fine.