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I have a 6 DVR that started deleting all recorded shows Monday night and AGAIN it deleted the next day recordings from Tuesday evening. I get up (Wed Morning) and they ARE ALL GONE!!! AGAIN!!!!
If COX can't fix this, I'll cut my cord and move on to something else, I pay WAY WAY too much for this ** to be happening.
WHAT IS GOING ON!?? and FIX it!
what % of saved shows show in "recorded"?
I keep my recording ah 10% or less. So no, my recorder was and is not full. but that wouldn't explain why ALL of them get erased.
Ok, when I say everything is gone I mean everything. There is no Deleted recordings directory either. Just a message in huge font stating that there is nothing to display.
I went so far as to change the time that the box auto reboots itself at night to a time after I get up. The next morning, my recording were still there (you see the box did not reboot yet) I then unplugged it and went to work. (I had set the time for the auto reboot to take place between 6 and 8 am. - I get up for work at 4am). when I got home at 1300 (1PM) I plugged in the box and let it boot up - My recordings were GONE!
On a side note, in the morning when I checked on the recordings on the box, I also checked the Contour app on my phone - the recordings were showing up there as well. When I got home I again checked my phone app the see the recording, they at that point were still there. After the boot up of the box, The recording on the box and, AND the contour app on my phone.. no recordings anywhere.
As far as I know, a Cox update can’t affect a cable box that's unplugged. So, if recorded programs are stored locally on your DVR hard drive and since you had recordings when the box was unplugged, then the problem has to be in the boot process, whether it’s done manually or by the nightly auto-boot. For practical purposes, your hard drive recordings are about as permanent as data in RAM if you lose everything when the DVR is re-booted. My suggestion would be to swap out the box. It’s not like you’re going to lose any recordings by replacing it.
Before you do that, you could try contacting Cox and see if they can push out an update that might fix the boot problem. But, you really have nothing to gain from doing that other than saving yourself a trip to a Cox store.
Yes, I do believe that it has something to do with the auto boot over night, and maybe a failing hard drive.
wdearborn said:failing hard drive
I'll assume the OS and scheduling program aren't on the HD. If it's successfully rebooting and scheduling, the software must be somewhere else, such as on a chip.
However, a failing drive, controller or heads would have been symptomatic...not just ta-da.