Forum Discussion

Bmitch's avatar
Bmitch
New Contributor
3 years ago

Cox TV Delay

Why is there such a delay on Cox TV? My streaming apps fare about a minute ahead of what I’m seeing on TV. I’ve only notice this the last month or so. Also friends i amchatting with online their TVs are a minute ahead of mine.

5 Replies

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  • SLQ's avatar
    SLQ
    New Contributor

    Thanks Cox for ruining Game 5 of WS. Talking to my father in law watching with a different carrier, he yelled Grand Slam I had to wait for the not so climatic bomb for over 30 seconds. FIX THIS PLEASE!!!!!!!!!!!

  • Rickster916's avatar
    Rickster916
    New Contributor

    It’s ridiculous, I’m ready to switch providers I just don’t know which one would fix the problem. 

    • BenS1's avatar
      BenS1
      Former Moderator
      Hi @Rickster916
      We definitely wouldn't want you to switch providers. Email us at cox.help@cox.com with your full name/address, and we can further investigate the issues you have been having.
      Ben S.
      Cox Support Forums Moderator
  • Tommy11300's avatar
    Tommy11300
    New Contributor

    My neighbor cheers for a touchdown  and I see it later. I've switched carriers and it didn't help. Same thing with my brother no matter what country he is calling me from,  Cox is slower. Cox doesn't care about it all. So long as they get you money why fix anything?